Welcome to MyAccount
When you sign into MyAccount, you will be able to:
- View your Council Tax details
- View your Housing Benefit details
- Report a wide range of issues within the borough
- Make a complaint about council services
- Update your contact details
What's coming and what you can expect
We've been working to make it easier and simpler for residents to raise cases with us and track their progress.
The correct way of contacting the council and report environment issues like potholes, litter, fly-tipping or anti-social behaviour is via our website or MyAccount. By reporting to us in this way, your query will go direct to the right department to investigate.
We are not partnered with any other third party apps for reporting environmental issues.
Coming soon
Our priorities for 2025 include improvement of the following services:
- Complaints about Children's services
- Bulky waste bookings
- Pest control bookings.
We are also introducing Council tax e-billing, which will be available soon.