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Request digital support from TechMates

Before you request support from a TechMate volunteer

Please note, TechMates are not able to make home visits.

Please consider if the following options are more suitable for you or the person you are referring;

  1. Visit one of our TechMate Tea Parties - a free drop-in session for anyone looking for support with basic digital skills.

  2. Sign up to LearnMyWay - free courses for people to learn digital skills to stay safe and connected.

  3. Find more information on the digital learning and resources webpage for solutions to your tech problems.

If these options are not suitable, you can use this form to request basic digital support from one of our TechMates.

TechMate volunteers offer support with foundation and essential digital skills, including;

  • Using a laptop, tablet or mobile device.

  • Communicating (Emailing, video calling friends and family)

  • Handling information and content (Searching the internet)

  • Transacting (Shopping or banking)

  • Problem solving (for example, using a website chat services)

  • Being safe and legal online (Identifying spam or junk emails)

Are you completing this form on behalf of someone else? *Required